Customers come once… then never return?
Bring them back.
CHAAY is a complete loyalty and engagement platform: points and tiers, QR vouchers, gamification, 200+ ready-made campaigns, and one inbox for WhatsApp, Instagram, and Messenger. Set up in 10 minutes.
Hi Sara! It has been a month since we saw you. 500 bonus points are waiting until Thursday.
A customer who doesn't come back is a silent loss. CHAAY turns it into a relationship that lasts.
Industry benchmarksof customers never return after their first visit without a reason to come back
cost of acquiring a new customer vs. keeping an existing one
WhatsApp message open rate vs. 18% for email
Works with every industry
Every industry gets its own page with ready campaign examples
Everything that brings customers back… in one platform
It's not just points. CHAAY knows your customer, reaches them on the channel they love, and rewards them at the right moment — automatically.
One inbox for WhatsApp, Instagram, and Messenger
All your customer conversations in one place, with quick replies, team routing, and a 360° profile for every customer.
200+ ready campaigns and automated journeys
Welcome, birthday, win-back, VIP, tier upgrade… run them as-is or customize with the visual journey builder.
for 30 days
+ 500 points
3 days
Thank-you voucher
Automated personas
We spot VIPs and at-risk customers from real behavior — no manual tracking required.
Points and tiers
Flexible earning rules, multipliers, and automatic upgrades from bronze to platinum.
Gamification that keeps them coming back
Badges, time-limited challenges, daily streaks, and leaderboards — all awarded automatically.
Digital stamp cards
A stamp on every qualifying purchase, and a reward on completion — no paper cards to lose.
Vouchers and coupons redeemed with a QR code
Create targeted vouchers by tier, day, or time. The customer shows it in the app, the cashier scans it — done.
A dashboard that understands your customers… not just counts them
Live numbers, automated personas, and campaigns triggered by real customer behavior. In Arabic and English, from any device.
Overview
Repeat visits
Personas
A lightweight app — sign up with a phone number, get rewarded from the first visit
Your customers earn points automatically, collect stamps, unlock tiers, and redeem vouchers with a QR scan — no paper cards to lose.
The APK is for testing only and talks to the staging environment. Allow installs from unknown sources, and uninstall the Google Play version first — the signature differs.
Three steps, and your first campaign launches today
Sign up
Open your merchant account in minutes. We'll help you set up your program if you'd like.
Set up
Pick a template from 200+ campaigns, set your points and tiers, and turn on gamification with one click. Connect your POS if you need to.
Launch
Customers start earning, and you watch your return rate climb from the dashboard.
Questions every merchant asks before getting started
A complete loyalty rewards platform for businesses: smart points, tiers, gamification, digital vouchers, multi-channel campaigns, surveys, and analytics — built to create lasting customer relationships.
Minutes. Sign up, set your tiers, vouchers, and earning rules, and start rewarding customers right away. Our team is on hand to help you set up if you need it.
Yes. We connect CHAAY to your POS via an API, so points are awarded automatically at checkout. If you don't have a system, your cashier can award points by scanning the customer's QR code from the CHAAY app.
Yes. The dashboard and app are available in Arabic, English, and Kurdish, with full RTL support, and you can write your customer messages in any language you want.
Official WhatsApp (WhatsApp Business API), Instagram and Messenger via Meta, app notifications, and email — all from one inbox with unified campaigns.
Yes. CHAAY builds automated personas from real customer behavior (RFM segmentation), and alerts you before your VIP customer walks away so you can launch a win-back campaign at the right time.
Ready to bring your customers back?
Open your account today, or chat with us on WhatsApp and we'll set up your first campaign together.